Never Lose Another Pitch: an illustrated guide to positioning, branding and selling your business to new customers

Andy Cowles and Andy Pemberton train Never Lose Another Pitch Guardian Masterclass at The Guardian in London 2019

Thanks for reading the 20+ posts that make up Never Lose Another Pitch.

As you may have guessed they amount to an illustrated guide on how to position your business and then pitch it to new customers.

It is also the rough foundation  for a book we are developing on the same topic.

 

The back bone of your business

Why did we choose Never Lose Another Pitch? We realized that a pitch deck is essentially the back bone of any business. Everything connects to it: brand, audience, positioning, price, everything. If you can’t pull together a persuasive pitch deck about your business offering, you can’t build a website, plan a marketing campaign, advertise effectively or in some cases make a product or service folks want to buy.

So, when you get the chance have look back over these posts. We believe that they not only tell you how to pitch, but also tell you how to position, brand, and sell your business too.

Good luck!

 

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Never Lose Another Pitch: in conclusion, these two slides are more important than any others

A poster of Supersize Me The Movie which really hurt the reputation of MAcDonalds

We’ve been on a quite a journey. We have dropped a lot of science and it can be bewildering.

But in reality, pitching is simple. It comes down to two things. Let me tell you a story to explain what I mean.

After the movie Supersize Me was released, McDonald’s hit a crisis.

The film detailed how unhealthy their food was.McDonald’s had to do something.

They recruited Mark Penn to help them shape their strategy.

McDonald’s execs flew in from all over the US to Texas to hear the judgement of the man who had helped BillClinton win the presidency after the Monica Lewinsky sex scandal.

When the moment arrived, in a packed auditorium, Penn stood up and declared. “It’s not good fast food, it’s good food fast.” Then he sat down. The presentation took less than a minute, The opening slide with your big idea is the most important slide in your deck

TheMcDonald’s execs were not happy. What is all this? they asked. We were expecting more, they said.

“Listen,” said Penn, “I won Bill Clinton the US presidency after a sex scandal. What the fuck have you done?”

This story is funny and possibly apocryphal, but to me illustrates a key point.

A pitch is simply two things: Your one big idea and your ability to convince everyone you can deliver it.

Really, they should be expressed the first two slides. At that point the client has bought in to you or she has not. All you have to do next is confirm their judgement. If they have not bought in, nothing you can do after the first two slides will make a difference anyway.

The two most important slides in your deck

 

After the first two slides it is just a question of unpacking your pitch, one idea at a time on one slide told to one person. And then at the end, cut your price into pieces to make it more digestible.

One idea per slide is the golden rule for PowerPoint presentations

If you have set yourself up right and play your cards right and need never lose another pitch. Good luck.

This slide explains A powerPoint presentation is like a deck of cards. Play one card at a time.

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Never Lose Another Pitch: how to frame your quote

Guardian-masterclass-4-colour

“Overcharging has no downside,” a colleague once said to me. “If you win the work you get paid more. If you don’t win it, you don’t have to do it!”

While I enjoyed his logic and firmly believe you should charge what you are worth, the best idea is to offer the right price and be able to explain why.

Without getting into the long weeds on how much money you should ask for your services, I’d like to offer some hard-worn wisdom on how you might frame that price.

It has been scientifically proven that if you want people to eat Apple, the best thing to do is to cut it into small pieces. The same goes for your price.Screenshot 2019-09-23 at 17.13.30

Studies confirm that the best way to get someone to eat an apple is to cut it into small pieces. The same goes for your fee.

Another way to make your fees easier to swallow for your client is to delay the pain of payment. Most new cars are bought this way.

To help you get your price, delay the pain of payment for the client

Use anchoring to make your price look reasonable compared with another, much more expensive option.

This slide explains how to use anchroiung when quoting a price for services.

When people think of buying a new home, they usually have a fixed price in mind they are unwilling to go too far away from. In B2B the principle is the same. See if you can figure out what your clients’ “break points” are for this kind of work and charge appropriately.

How to adjust your pirce so they match the "break points" of your client

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Never Lose Another Pitch: how to animate slides in your PowerPoint presentation

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Whilst at Furthr our general policy is one of restraint, sometimes, you need things in your presentation to move. And it would be wrong to underestimate the impact it can have. I well remember sitting in a  pitch with solemn investment bankers in Geneva, and seeing them react with glee every time our pitch deck moved.  Scientifc studies support the idea that visualizations which move are often more memorable.

Mini move in just one slide

But animations must be used for a purpose. Say you wanted to explain what was in your cheese sandwich. You could use animations to show first the bread, then the cheese and finally – ta da! – the pickle, all on one slide.

Building your cheese sandwich story click by click creates a mini movie in just one slide. Screenshot 2019-09-21 at 09.33.52 Screenshot 2019-09-21 at 09.34.10 Screenshot 2019-09-21 at 09.34.25 Screenshot 2019-09-21 at 09.34.39 A step by step guide to animating slides in your PowerPoint presentation

Here’s how to do that.

 

 

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Never Lose Another Pitch: how to choose an image

How to control the image

Imagine I had five pens and I wanted to throw them at you so that you could catch them all.

If I threw them all at once you might catch them, but chances are you would miss some if not all the pens.

A better strategy would be to throw one pen at a time. That way you would likely catch them all.

The same strategy applies to your PowerPoint deck. You need to throw one pen at a time.

That means one headline and an image at a time. As we have said, the ability to match the headline to the image is the foundation skillset for all modern communication.

Generally, the words come first closely followed by image. The image needs to match the words. This sounds simple, childish even, but every day we see headlines and images that do not connect. I would go so far as to say if you can match a headline to its image you are in the top 20% of content makers.

Go big

There are many ways to judge the quality of an image. The first can be, does it have people in it? The world can be a cold place and we like to look at human faces. If you put a person in it, engagement will likely go up. (Look at the Mail Online. Every image contains a person).

Another criteria can be emotion. As well as matching the headline, does the image make you feel something?

Megan Rapinhoe scores a goal at world cup

Another criteria is “display the benefit.” It is more engaging to show  the benefit of the thing you are describing rather than the thing itself. So don’t show a bottle of wine. Show people enjoying the wine with friends. Don’t show me a train, show me the pleasure of train travel.

Display the benefit: how to use images correctly

 

Once you have chosen an image, believe in it. Don’t crowd it with lots of others. That smacks of insecurity. Go big. Remember: content is an all-in bet. There are no prizes for hedging.

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Never Lose Another Pitch: colour is critical

proxy.duckduckgoColour is the first thing people see.

Colour has meaning – it reflects emotion. It can also be used to highlight things. Colour can even  be a business model.

The colour of people’s credit cards – gold, platinum, black – makes them more desirable.  I know at least one business owner who, when he takes new hires out for lunch at the start of their employment, pays with his Amex Black credit card. “It lets them know I am for real and their career is safe with our firm,” he says.

Monzo, the FinTech payment card’s entire business model rests on the fact that it is fluro orange. Students open a Monzo account when they get to University not for the notifications, but because the Monzo card looks cool.

Opening slide

If you are making a pitch deck it is important you think about colour. And the first place you need to think about colour is the opening slide.

You need to put the opening slide in the brand colour of your prospective client.

The reason is simple but profound: your pitch is not about you, it is all about the prospective client.

 

 

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Rewrite a case study 2

Screenshot 2019-09-15 at 18.58.49

 

 

How far can you go to increase engagement?

CLIENT

Time Inc.

BRIEF

Develop the Country Life cover to increase newsstand sales but not lose loyal subscribers as a result.

APPROACH

Country Life is one of the world’s pre-eminent media brands. Wielding huge political influence and social clout, it’s also extremely profitable, due to high-end property ads and a big subs base. But 50% of its circulation is still newsstand, giving a real chance to sample a wider audience. This development project was intended as a brand provocation. Tested on readers, it was designed to see how far the brand could go to attract a new audience without causing the colonels in the shires to cancel their subscriptions.

OUTCOMES

The work was well received in research, demonstrating that the readership was more robust than previously had been thought. After this project Country Life went on to record a breaking six consecutive annual ABC increases.

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